The pandemic has transformed the buying behavior significantly over the past year. Leading B2B organizations are now focusing on the development of future-proof digital strategies and systematic alignment of their processes with digital business. 

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It’s the year of 2021 and customer expectations are only growing. Customers demand tailored, personalized experiences – or they will abandon the cart very quickly. Either they will get quick and reliable customer service, or simply won’t ever pick you over your competitor again.

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Last year reminded all of us of the importance of health and wellbeing. We faced some unusual circumstances and had to adjust to “the new normal” as the whole world focused on fighting the pandemic. Unfortunately, it became the number one priority of healthcare systems and governments around the globe. 

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How can you better understand customer needs, create experiences, and foster dialog in real-time – and that along the entire customer lifecycle?  During the Customer Engagement Focus Day you’ll learn how to win loyal long-term customers for your business through intelligent e-commerce solutions.

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More than ever companies are challenged to not only experience change as progress, but rather to play an active part in shaping it. How do we prepare today for tomorrow? When do we consider technology to be intelligent? And, which decisions do we need to take in order to be ready for the future? Find answers to these questions during SAP NOW Germany 2021.

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In the course of the business competition for “Austria’s Leading Companies” held on 17 November 2020, NETCONOMY was ranked in 3rd place on Styrian level within the category “international companies”.
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We are excited to sponsor this year’s SAP Financial Services Live, digital event happening November 17-19. Join us in an insightful session to learn how insurers can innovate their distribution model and bring extra value to customers through personalized guided selling.

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Mid of October SAP launched the SAP Customer Data Platform – the next-generation platform to activate rich customer insights, deliver hyper-personalized experiences while maintaining the data’s purpose.

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The year 2020 has clearly taught us that agility and flexibility are more important than ever before and that those companies putting digital-first, are the ones who will emerge from the crisis stronger than before.

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Experience the popular digital expo online. DMEXCO is the meeting place for key players in digital business, marketing, and innovation. Join our Masterclasses on 23-24 September and learn how we leverage the newest technologies to create comprehensive digital platforms, shifting the core business into the Digital World.

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