Webinar: SAP Customer Data Platform für personalisierte Kundenerlebnisse
Mitte Oktober hat SAP die weltweite Einführung der neuen SAP Customer Data Platform bekannt gegeben. Mit der Kundendatenplattform der nächsten Generation können Unternehmen ihren Kunden bei sämtlichen Interaktionen von Commerce über Marketing und Verkauf bis hin zum Service ein völlig neues Erlebnis bieten.
SAP EMEA Webinar Series | Innovate Your Instore CX
We are happy to be part of the second SAP EMEA Webinar Series and talk about innovation of the instore customer experience, with an example of a well-known retail brand. …mehr lesen
20 Customer Experience Statistics You Must Know in 2020
In 2020, we all know that traditional experiences are no longer able to satisfy modern customer needs. Yes, KPIs and revenue are what matters in the end – but that’s only the result of combined efforts your favorite brand is making to keep you. Nowadays discussions are focused on providing the customer a seamless journey across all touchpoints – both online and offline, in order to build trusted, long-term relationships. …mehr lesen
NETCONOMY ranked in top 3 of the “Austria’s Leading Companies” contest 2019
In the course of “Austria’s Leading Companies”, the most important Austrian economic contest, on January 30 NETCONOMY was awarded 3rd place in the category “large national companies”. …mehr lesen
It’s 2020 – And It’s About Time to Innovate Your Customer Experience Strategy
At the end of 2019, we celebrated the 50th anniversary of the Internet. It’s been only 50 years – would you believe it? Now let’s think about the history of trading as such and the fact that it originated in prehistoric times. Historians believe that the first long-distance trade occurred around 3000 BC.
New Commerce Platform Live at Douglas Perfumery Switzerland
NETCONOMY is proud to announce the go-live of the new Commerce Platform for Douglas Perfumery in Switzerland. Further rollouts will be performed one by one in other markets. Having a footprint as one of the largest projects built on SAP Commerce Cloud, the new platform sets the starting point in enhancing the customer journey and providing a personalized 1:1 experience across all channels. …mehr lesen
SAP Customer Experience Live Munich
Die letzte Station der diesjährigen SAP CX Live Roadshow führt uns nach München. Als führender SAP Customer Experience Partner in der DACH-Region freuen wir uns darauf, erfolgreiche digitale Transformationsprojekte vorzustellen und mit Ihnen über Ihre Customer Experience Roadmap zu diskutieren. …mehr lesen
Seamless Experiences for Generation Z: Tailor Your Strategy to the Needs of Digital Natives
It’s time to start marketing to the next generation. Generation Z is growing its buying power and their habits, needs and behavior are significantly different than what we’ve learned from previous generations. Technology is shaping their lives – but they are also forcing businesses and industries to change.