Omni-Channel Commerce &
Experience Management
360° Customer Profile &
Omni-Channel Campaign Management
Enterprise IoT & Mobility Services
Innovative Business Models

360° Customer Profile &
Omni-Channel Campaign Management

Create a 360° customer profile.

Our omni-channel solutions provide you with a thorough knowledge of your target groups, enabling you to anticipate customer behavior and existing preferences. This allows you to provide timely offers online and via your sales organization and also to identify trends at an early stage. Be able to identify new business opportunities earlier and react to the preferences of your target groups in an agile fashion.

 

Understand customer behavior.

Collect and accumulate behavior data.
Knowing and understanding your customers enables you to provide the desired information, relevant services or real-time recommendations on the spot. Having accurate information about your customers creates the sustainable basis needed for relevance and awareness, conversions and loyalty.

 

Manage campaigns across all channels.

Omni-channel campaigns – intelligently set up, implemented and reported.
From target group segmentation to campaign setup, rollout and marketing controlling – up to the delivery of leads to your sales team, we provide you with the right tools to communicate efficiently in real time with your customers and to remain relevant. This we do unrivaled, quickly, to the point and with controllable processes.

References

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Josef Grabner
Chief Customer Officer

E-Mail: j.grabner@netconomy.net