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Thursday May 21st, 2020

SAP EMEA Webinar Series | Innovate Your Instore CX

We are happy to be part of the second SAP EMEA Webinar Series and talk about innovation of the instore customer experience, with an example of a well-known retail brand. …read more

Thursday February 27th, 2020

[POSTPONED] SAP NOW Basel, Stockholm & Berlin

This year, NETCONOMY is sponsoring SAP NOW events that will take place in Basel, Stockholm and Berlin. Our team will be there to discuss innovation strategies with Customer Experience leaders from various industries. …read more

Wednesday February 5th, 2020

20 Customer Experience Statistics You Must Know in 2020

In 2020, we all know that traditional experiences are no longer able to satisfy modern customer needs. Yes, KPIs and revenue are what matters in the end – but that’s only the result of combined efforts your favorite brand is making to keep you. Nowadays discussions are focused on providing the customer a seamless journey across all touchpoints – both online and offline, in order to build trusted, long-term relationships. …read more

Friday January 31st, 2020

NETCONOMY ranked in top 3 of the “Austria’s Leading Companies” contest

In the course of “Austria’s Leading Companies”, the most important Austrian economic contest, on January 30 NETCONOMY was awarded 3rd place in the category “large national companies”. …read more

Friday January 17th, 2020

It’s 2020 – And It’s About Time to Innovate Your Customer Experience Strategy

At the end of 2019, we celebrated the 50th anniversary of the Internet. It’s been only 50 years – would you believe it? Now let’s think about the history of trading as such and the fact that it originated in prehistoric times. Historians believe that the first long-distance trade occurred around 3000 BC.

…read more

Wednesday October 30th, 2019

New Commerce Platform Live at Douglas Perfumery Switzerland

NETCONOMY is proud to announce the go-live of the new Commerce Platform for Douglas Perfumery in Switzerland. Further rollouts will be performed one by one in other markets. Having a footprint as one of the largest projects built on SAP Commerce Cloud, the new platform sets the starting point in enhancing the customer journey and providing a personalized 1:1 experience across all channels. …read more

Monday October 21st, 2019

SAP Customer Experience Live Munich

The final destination of our SAP CX Live Roadshow this year is Munich, Germany. As a leading SAP Customer Experience partner in DACH region, we are excited to bring a team of experts to this event in order to showcase successful digital transformation projects and facilitate meaningful conversations with key executives.

…read more

Wednesday September 25th, 2019

SAP CX Live Roadshow

As one of the leading SAP Customer Experience partners, we are proud to sponsor the upcoming SAP CX Live events in all three cities. We will be in London, Dubai and Munich, to share our expertise and showcase the future of customer experience.

…read more

Wednesday September 4th, 2019

Seamless Experiences for Generation Z: Tailor Your Strategy to the Needs of Digital Natives

It’s time to start marketing to the next generation. Generation Z is growing its buying power and their habits, needs and behavior are significantly different than what we’ve learned from previous generations. Technology is shaping their lives – but they are also forcing businesses and industries to change.

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Sunday August 25th, 2019

The Customer Experience Revolution: Why Online and Offline Must Speak with One Voice

As customers get more digitally empowered, they demand personalized experiences and walk away very fast from anything that seems to be irrelevant to them. Personalization nowadays doesn’t mean putting a customer into a specific target group, but really following all the steps of the individual customer journey.  …read more